Assessment 1: Business phone call
In this lesson, we are going to prepare you for Assessment 1: The business phone call.
Good luck!
Preparation fos Assessment 1
A. Look at the picture of a meeting room and label the items.
Chairs/ Projector/ Screen/ TV/ Flip chart/ Refreshments/ Glasses/ Note pads
(doble click para ver las respuestas; un click vuelve a la posición original)
B. Here are a few questions that you might like to ask when ringing the hotel/meeting room organisers. Read the questions and put them into the correct order.
| 1) | you/ accommodate/ meeting/ 30/ rooms/ that / Do/ any/ people/have? | |
| 2) | room / on / August / Is / 13th / the / available? | |
| 3) | a / this / projector / Is / to / have / and / possible / in / room/ it / computer? | |
| 4) | refreshments / tell / much / be / Could / me / how / light / would / you? | |
| 5) | wheelchair / room / have / Does / access / the? | |
Corregir
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Limpiar | ||
Task — Assessment I (Business phone call)
You are the PA to the CEO of a Marketing firm. On Thursday 13th August, your company has a very important client meeting and your boss has asked you to arrange a meeting room for 30 people on this day. Call the Regency hotel and book a suitable meeting room. They have various options available but you need to make sure the room has:
- A meeting table to seat 30 people
- A projector and computer for different presentations
- A flip chart
- Light refreshments (water, hot drinks and snacks)
- Wheelchair access
YOUR BUDGET IS £600. You must not spend more than this amount.
When you phone, explain the situation and ask about the above points.
Now make the telephone call.
Sonido 1
A. Fill the table below with the correct information.
(doble click para ver las respuestas; un click vuelve a la posición original)
After the conversation
When you finish the conversation, choose a room. Which room have you chosen and why?
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Now , listen to a model conversation and make notes on how you could have improved your own.
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